Warranty

Register your warranty.

Takes 2 minutes. You'll get a confirmation email with your warranty start and end dates. Standard coverage is 1 year from your chosen start date: EDD or purchase.

Found in your order confirmation email.

Printed on the base of your machine. Format: NBCL [10 digits].

Standard coverage is 1 year from your chosen start date: EDD or purchase. Free pickup and replacement in West Malaysia for confirmed manufacturer defects.

Bought extra years? We add them automatically once you register. Your confirmation email shows your full coverage.

Register within 7 days of receiving your machine.

Already registered?

Check your warranty status.

Look up your coverage dates any time.

Check warranty
  • 1-year warranty, you choose the start date
  • Free pickup and replacement in West Malaysia
  • Real humans on live chat and email